Few people handle criticism well, so it’s natural for someone to want to refute or even lash out against any type of bad publicity (especially when it comes to business owners).  Since one of my issues with review sites like Complaints Board and Ripoff Report  is their refusal to give business owners a legitimate voice, I decided that I would post my personal, unbiased reviews on my site and allow emails or comments from other business owners on my site in their entirety.

That said, I’d like to mention that I stand by all of my posts and articles, including negative product and store reviews.  Anything I write here is strictly my opinion, formulated based on my experience with a business or product, and my intention is to give consumers an unbiased opinion about heating and cooling products.

I offer my opinions for anyone who cares to read them, and advise visitors to take my articles with “a grain of salt”. They may find that they end up liking a product or business to which I was indifferent or poorly disposed.

If you have a review about a home appliance retailer you’d like to share, please send them my way!